Orders are processed within 2–4 business days. Once dispatched, delivery typically takes 5–10 business days depending on your location and local customs.
You'll receive a tracking link by email as soon as your order ships. For pre-orders, your package will ship with the next scheduled batch — see the product page for the latest shipment date.
Worldwide rate
Processing time
Shipping time
For hygiene and safety reasons, opened or used products like serums cannot be returned. Items must be returned in their original packaging. Due to the nature of personal skincare devices, approved returns will be subject to a 20% restocking fee following product inspection and processing. Items on sale do not qualify for returns.
We want you to feel happy with your purchase. In any case of dissatisfaction with our items, please contact us and we'll find a solution together.
To start a return, please contact us with your order number. Once we receive and inspect your return, your refund will be processed to your original payment method within 5–7 business days.
Need help? Visit our contact page.
